The Basement Company was born and set a new customer satisfaction standard by offering:
- A fixed price model that eliminated the risk of “Bait & Switch” billing practices;
- An interactive, 3D design of the customer living space as part of the design process to ensure that the design, finish and flow is aligned to the customer’s vision and expectation for the space well before the first phase of construction begins;
- A level of personal attention, commitment to quality & detail, and a promise to treat your home like it’s our own. Earning your trust is the most important element of our business.
Since then, our business has grown by word of mouth and our customers have come to expect:
- We guarantee our price as quoted for the finishes and features selected by the customer.
- Only mutually agreed upon additions to the design, finishes or features will ever increase the quoted price of our work.
- A patient, engaged and fun planning and design process in our showroom developed to ensure that we collaborate to transform your vision to reality with our best ideas, tools, and technology.
- We take pride in our work and make every effort to be courteous and respectful of your home and schedule.
- We are basement specialists. As much as we’re often asked to take on other kinds of projects, we are dedicated to being the best at what we do.
- We’re family owned and operated so every project is important to us and our reputation depends on your satisfaction.
We’re proud of the company that we’ve built, and we value the trust that we’ve earned with our customers. To learn more about us, or to schedule a conversation to learn more, please contact us today